February 2017. For the inhabitants of Bolesław Chrobry Street, in Cieszyn, the morning started with a surprise. They woke up to discover that the main bus station had been moved... right beneath their windows. Because of the renovation of the train station and the construction of a new shopping centre, the municipality and transport company had had to find a new location where intercity buses could pick up and drop off passengers. Unfortunately, the location they had chosen was far from ideal. “The buses were parked right in the centre of town from five I the morning onwards,” explains Beata Mońka, a member of the Human Cities team from Cieszyn. “There was a lot of traffic when children were crossing Chrobry Street. Passengers had nowhere to sit and wait. It was dangerous and–on a local level – a disaster!” Local residents, who had been neither warned nor consulted, were deeply dissatisfied with how their living space had been reorganised. They spoke with the vice mayor and asked him to find another place for the buses to stop. “What was interesting is that sometimes people just protest. But here, they were also trying to find solutions and suggest new locations,” Beata Mońka says.