An organizational learning framework: from intuition to institution

Abstract

Although interest In organizational learning has grown dramatically in recent years, a general theory of organizational leaming has remained elusive. We identily re- newal of the overall enterprise as the underlying phenomenon of interest and organ- izational learning as a principal means to this end. With this perspective we develop a framework for the process of organizational learning, presenting organizational leaming as four processes—intuiting, interpreting, integrating, and institutionaliz- ing—linking the individual, group, and organizational levels.